Deist Engineering, Inc. ("Deist" or "Deist Safety") welcomes you. Deist provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: http://www.deist.com/policy_tos.asp. In addition, when using particular Deist owned or operated services, you and Deist shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. Deist may also offer other services that are governed by different Terms of Service. Our privacy policy is incorporated herein by reference.
Secure Server
Whenever you place an order, Deist Safety uses a secure server. The secure server software encrypts all your information before it is sent to us. All customer financial and order information received is protected against unauthorized access.
Privacy Policy
Deist Safety does not sell, trade, or rent your personal information to others. We are committed to protecting your privacy. Our full privacy policy can be viewed here.
Payment
We accept Visa and MasterCard payments.
Shipping
Deist Safety will normally ship your package by UPS. Ground shipping is standard however, expedited shipments can be requested. Customers are also welcome to pick there order up at our showroom. We will make every effort to ship in-stock orders placed by 1pm PST the same day.
Shipping Errors
If Deist Safety ships incorrect items, a call tag may be issued. Shipping will be at our expense. The same shipping method as the original order will be used to re-ship the item. Replacement items will be shipped upon our receipt of returned merchandise.
Backorder Policy
All in-stock merchandise will be shipped immediately. Any back ordered merchandise will be shipped upon availability. We will make every effort to notify you by email or phone if any items are on backorder. Invoice will be for full order plus shipping (if applicable). You will not receive additional invoices when back orders are shipped. Please notify us immediately to cancel any back orders.
Refused Orders
All refused orders are subject to a 20% restocking charge plus full shipping cost.
Returns & Exchanges
After receiving your order, please check it carefully against the invoice. If any item is incorrect, or if you have been shorted, you must call us within 3 business days. All returns must have a Return Merchandise Authorization (RMA) number. All returns must be shipped in original packaging in new, undamaged, resalable condition. No return will be accepted after 14 days of receipt. All special order items are non-cancelable, non-returnable, and non-exchangeable. Returns and exchanges are subject to a 20% restocking fee. Returns must show the RMA number clearly and be addressed to:
Deist Safety
641 Sonora Ave
Glendale, CA 91201
Damage Claims
If any items are damaged, you must make a claim with the carrier. All shipping cartons and packaging materials must be kept for inspection by the carrier. Deist Safety is not obligated to initiate claims for you.
Prices
All prices are in US Dollars and are subject to change without notice. Deist Safety is not responsible for any typographical errors.
Gift Certificates and Coupons
Gift Certificates are available by phone order. At certain times, we may make them available via online purchase. They are typically available in denominations of $10 and up. Gift Certificates and Coupons are not valid towards shipping and tax costs.
Occassional news, specials, and correspondence
From time to time, Deist Safety will send you news, special offerings, and other correspondence. You can choose not to receive this information from us (opt-out) at the time you create an account on-line. If you do choose to receive this valuable information, you can rest easy knowing that your personal information is not shared with any third party. Further information regarding our privacy policy is available on-line at: http://www.deist.com/policy_privacy.asp
Warranty Disclaimer
All items in this catalog are sold for racing purposes. There are no warranties implied on any items. Deist Safety’s liability is limited to replacement or refund of items purchased and does not include labor and/or installation charges.
WARNING
Motorsports are dangerous. No warranty or representation is made as to products' suitability for use or ability to protect the user from any injury or death. The user assumes that risk. Deist Safety shall not be liable to purchaser or to any third party for any damages arising out of the purchase, installation or use of any item.